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Gift Wrap
$3.50
Gift Message
$0.00

Ensure your gift arrives in style. We'll assemble your order in one of our signature green boxes. Gift wrap includes a gift card with your own message. Please fill out message below. (Sorry, pre-packaged gifts and Body Butter gift tins cannot be gift-wrapped at this time.)

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Online Return Policy

You can trust our products. We will gladly accept returns not meeting your expectations. Simply return your purchase with the receipt or original invoice to any of our locations or send the product by mail shipping prepaid by you, the customer, to the address below. Purchases made with a credit card or debit card will be credited back to the card. If you do not have your receipt or original invoice, we will be happy to provide you with a gift card for the value of the product(s) to use online or in-store. We're sorry, but Gift Cards, Gift Checks, Love your Body® Cards or Product Samples are non-refundable and non-replaceable. If you need to return or exchange an item, please use this form.

You may seek a refund of the purchase price (excluding original shipping costs) or you may ask for product(s) to be replaced or exchanged. Replaced or exchanged items must be of equal value as the initial item. Any balance will be payable by you.
You may need to return the item at your cost if you are seeking a replacement, exchange, refund, or additional merchandise, unless we indicate that this is not necessary. For replacements or exchanges please add shipping charges. Shipping charges are viewable here. For your protection we suggest that you return via UPS or INSURED PARCEL POST. Do not return any merchandise air express or C.O.D.
If a mistake was made on our part, or a product was damaged upon receipt (reason codes 01-04) we will refund to you the shipping costs for such return as well as the shipping costs of your initial purchase provided the returned item is accompanied by the carrier's invoice, showing the amount you paid for shipping back to us.
To exchange a product for another, please indicate in Returns the item you are returning and indicate in Exchanges the new item you want to receive.
Please indicate whether the item(s) you are returning was a gift. If the item was a gift we will refund your gift with a gift card for the value of the gift(s) to use online or in-store. Note: You must fill out section 4 - Customer Address to receive the gift card.
Items sold in sets must be returned in their entirety.

$10.00

Things you should know about your perks:

1 Discount cannot be applied towards gift card purchases, purchases of charitable items and purchases of Love Your Body Membership.

2 Member pays difference (including tax) when the cart value exceeds the value of the birthday/point reward.

3 Members receive one point for each qualifying purchase of $20 or more ($20 - $49.99), and two points for each qualifying purchase of $50 or more (+$50). Maximum of 2 points can be earned per transaction regardless of spend. Birthday gift/free product may not be counted towards a qualifying purchase.

At time of free gift redemption, contents of cart must exceed free gift amount before you are eligible to receive your reward. Once amount of cart exceeds free gift amount your reward will be applied towards your total order value.

At The Body Shop, we respect your privacy. See our Terms and Conditions.

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