Shipping

  • Everyday Free Shipping on orders of $75 or more. Flat rate $5 shipping on orders of $50.

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    www.thebodyshop.ca offers free Ground Shipping on orders of $75 or more and $5 flat rate Ground shipping on orders or $50. Merchandise total must reach $75 or $50 after all item discounts and LOVE YOUR BODY™ discounts have been applied and before taxes have been applied. Simply select "Purolator Ground Transport" when choosing your shipping option during checkout. Delivery time is up to 7 business days from order date. Offer excludes orders shipped to Nunavut, Northwest Territories and the Yukon. Offer subject to change without notice.

  • Shipping Charges and Delivery Estimates

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    in business days, if ordered by 3 PM ET

    PROVINCES

    Order Amount Ground
    Delivery time of 4-8 days
      Express
    Delivery time of 2-4 days
    Up to $49.99 $7.95   $15.50
    $50.00 - $74.99 $5   $15.50
    $75.00 or more FREE   $15.50

    TERRITORIES

    Ground
    Delivery time of 8-10 days
      Express
    Delivery time of 2-4 days
    $30.00   $50.00

  • Shipping Rules and Restrictions

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    • Please note that orders are not processed on Saturdays, Sundays or holidays. The Body Shop ® Canada will only deliver to street addresses in Canada. We do not ship to PO Boxes or international addresses.
    • Thebodyshop.ca can engage in a single shipping address per order. If you wish to engage in more than one address, please place an order by address.
    • All deliveries are made by Purolator. Your email delivery monitoring will include your "tracking number" and a link to track the Purolator website. You can also keep track of the order and see a history of information by clicking on My Account and reviewing your "Order History".
  • Order and Shipping Confirmation E-mails

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    When your order is received, we'll send you an e-mail confirming your order. Then, when your order is shipped, we'll send you a shipment confirmation. It will include the following information:

    • Items purchased
    • Payment information
    • Shipping method
    • Shipping information
    • Tracking number
  • Tracking your Shipment

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    All packages are sent via Purolator. Your shipping confirmation e-mail will include your "Tracking Number" and a link to the Purolator tracking site. You can also find order tracking and history information by going to My Account and reviewing your "Order History".